- Advanced and innovative S2S CRM-enabled software provides access to the database of customers of your restaurant.
- Captures and organizes details of customers visiting your restaurant or outlets. Customer records and information stored at a central location.
- Facilitates to meet your retention goals by sending them personalized SMS/Emails.
Helps Builds Relations through POS Software
Acquire Customer Data
Acquire customer data manually pre or post ordering. Also, automatically through Re-echo – Customer Feedback.
Promote Using SMS from System
Promote your restaurant/offers within your area by sending SMS from the system.
Importing Customer Data
Assists you to import customer data in excel format from other sources.
Customer Engagement Offers
Increase customer engagement by introducing new or upcoming offers at the restaurant.
SMS to Increase Touch Points
Increase touch points by sending SMS to your customers on birthdays or anniversaries.
Customer History For Re-Order And Guidance
Assist your customers with re-ordering by analyzing order history of that particular customer.
In-built CRM that helps your earn customer loyalty
Regulate customer retention
Make your customers feel special by creating SMS campaigns wishing them their special days! Offer special rewards, discounts and offers to your customers for a personalised experience
Synced customer information
Sync all your customer information collected from online orders, website orders, and in-house orders into one data pool. Use this data to provide a personalized customer experience to earn loyalty!
Track customer behaviour
Keep track of all your sales using S2S Web Technology in-built CRM feature. You also get insights about your customers’ preferences by tracking their purchase history and special notes. Use all this data to improve overall service and win more customers
Create customer labels
S2S CRM helps simplify your customer management so that you can run marketing and feedback campaigns and offer group or corporate discounts by simply categorising and labelling your customer pool the way you want